Description
FAQ
Q: Can I have a sample order?
NGT: Sure,welcome sample order test check quality.
We treat every order with good service no matter big or small.
Q: What is production time of order?
NGT: Depends on the order quantities.
1~50pcs 2~3 days.
51~100pcs 4~5 days.
100~500pcs 5~7 days.
Above 500pcs need 8 days more by actual materails stock.
Q: How long will take ship the order?
NGT: There are 3 ways to ship goods.
5~10 days by express such as DHL,UPS,FedEx and TNT.
10~15 days by air also have door to door or arrive airport only service.
30~60 days by sea also have door to door or arrive seaport only service.
Q: Can you print LOGO on the light or package?
NGT: Yes,we provide OEM service.
We can print LOGO by your request on light,inner package and outer package.
Q: Do you provide warranty?
NGT: All products are QC passed and reach export standard by third-party testing authority.
We will provide 5 years warranty.
We will provide new light within 6 months since you purchased.
After 6 months we will provide free components and service to repair.
Or after 6 months until 5 years we will provide new light according to actual situation.
Q: How your company control quality?
NGT: We have very strictly quality control process.
1.Raw materials need to test before put into production line.
2.Quality control every step when in production.
3.After assembled every light will aging test in professional aging room
4.QC will do final inspection and clean before packed.
Q: What payment method your accept?
NGT: Paypal,Credit card,T/T,Check,Western Union.
Or consult us directly for special payment method you want.
